Due to the impact of COVID-19, delivery times have been delayed by up to 3-7 business days than the time frame below. We are trying our best to deliver as fast as we can. We truly apologize for this inconvenience and Thank you for your understanding and sympathy with us in this situation.
Wish you and your family all the best!
Shipping & Delivery
Processing Time & Price Shipping
Shipping costs vary depending on the shipping destination. You can get a calculation of your exact shipping charges by adding items to your cart, proceeding to checkout, and entering your mailing address. The shipping cost will automatically update and display in your total costs.
All orders that include a valid e-mail address will be sent an order confirmation of price (including shipping and taxes) by email, within one business day. This is usually followed by a shipping notification when the item is shipped. For most orders, the shipping notification includes ship date, carrier, and tracking number (if applicable).
Shipping & Handling
We process orders on business days which are Monday through Saturday, Eastern Standard-Times, and exclude holidays observed by the Post Office: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
- Processing Time: 2 – 5 days* (in regular seasons) or more depends on holiday seasons
United Kingdom and International Shipping Rates
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
7-15 Business days
10-20 Business days
*This doesn’t include our 2-5 day processing time.
About Late Deliveries
Our shipping partners do their best to ensure you receive your package on time, however occasional delays do occur. TrabyHand cannot be held responsible for delays caused by unforeseen or uncontrollable events such as:
You will receive a confirmation email with a tracking link so that you can follow your order all the way home! Please allow 2-5 days for the carrier to scan your package into their system.
If you attempt to track your package and there is no information available that just means the carrier has not processed your package yet. When the package is scanned into their system, tracking events will populate on the tracking page.
Make sure you provide the correct address at checkout because:
Canceling Your Order
You may be able to cancel your order before it is released to the warehouse for processing. However, once an order is released to the warehouse for processing, it can no longer be canceled. If a cancellation is needed, please contact customer service immediately and we will try our best to accommodate your request.